Important: By registering at 33bt, you confirm that you have read and agreed to this Privacy Policy. Please review it periodically.
1. Introduction
33bt ("we", "us", "our") is an online gaming platform based in Bangladesh. We take the privacy of our users ("you", "your") very seriously. This Privacy Policy explains what information we collect when you use 33bt's services via our website, mobile app, or any other channel — and how we use and protect that information.
33bt has developed its privacy policy in accordance with Bangladesh's Digital Security Act and international data protection standards. We believe transparency is the foundation of trust — which is why this document contains no complex legal jargon or hidden terms.
2. What Data We Collect
2.1 Information You Provide Directly
Information you provide directly when registering, logging in, or using the platform:
- Full name, date of birth, and nationality.
- Email address and mobile number.
- Address and geographic location information.
- National ID or passport details for identity verification.
- Mobile banking and bank account details (for transactions).
2.2 Automatically Collected Information
Some information is collected automatically while you use 33bt:
- IP address and device information (operating system, browser type).
- Login and logout timestamps and session data.
- Gaming history, betting records, and transaction history.
- Information collected through cookies and similar tracking technologies.
Our Guarantee: 33bt cannot directly read your password under any circumstances. Passwords are stored as encrypted hashes.
3. Use of Data
33bt uses collected data only for specific, legitimate purposes. We never misuse your information.
- To verify your identity and keep your account secure.
- To process deposits, withdrawals, and other financial transactions.
- To provide gaming services, bonuses, and promotions.
- To improve support services and resolve issues.
- To detect and prevent fraud, scams, and illegal activity.
- To monitor responsible gaming patterns.
- To comply with legal obligations and regulatory requirements.
- To analyze and improve service quality (without personally identifiable information).
4. Data Sharing & Disclosure
33bt does not sell your personal information to third parties. However, limited data may be shared in specific circumstances:
4.1 Service Partners
Minimum necessary data may be shared with payment gateways, game providers, and technology partners to deliver our services. These partners are required to comply with the same privacy standards as 33bt.
4.2 Legal Obligations
33bt may be required to disclose information in response to court orders or lawful directives from government or regulatory authorities. In such cases, we always act within the bounds of the law and make every effort to notify the user where possible.
Warning: 33bt does not sell or rent your information to any advertiser, marketing company, or data broker.
5. Cookie Policy
33bt uses cookies on its website and app. Cookies are small text files stored on your device that help improve your gaming experience and keep the platform running smoothly.
5.1 Types of Cookies
- Essential cookies: For login sessions and security — the site cannot function without these.
- Functional cookies: To remember your language preference and other settings.
- Analytics Cookies: To understand site usage statistics (no personally identifiable information collected).
You can manage cookies through your browser settings. However, disabling essential cookies may cause some 33bt features to not work properly.
6. Data Protection Measures
33bt follows the highest industry standards to protect your data. Our technical and administrative security measures include:
- Data stored with AES-256 encryption.
- All data transfers secured via TLS 1.3 protocol.
- Regular security audits and penetration testing.
- Two-Factor Authentication (2FA) support.
- Suspicious login detection and automated alerts.
- Access to your data is restricted to authorized personnel only.
- Regular backups and a disaster recovery plan.
Security Tips: Use a strong password and enable two-factor authentication (2FA) to keep your 33bt account secure.
7. Data Retention Policy
33bt retains your data only for as long as necessary. All information is kept while your account remains active.
After account closure, financial transaction records may be retained for a set period (typically 5–7 years) to meet legal and regulatory requirements. Personal preferences and non-essential data are deleted after the applicable retention period.
8. Protection of Minors' Data
33bt's services are intended for users aged 18 and above. We do not collect any information from individuals under 18.
If a minor's information is found in an account, that account will be closed immediately and the collected data will be deleted. Parents and guardians are encouraged to monitor minors' internet activity.
10. Changes to the Privacy Policy
33bt reserves the right to update this Privacy Policy at any time. Users will be notified of significant changes by email or through the platform in advance.
The "Last Updated" date at the top of this policy always reflects the most recent changes. Check this page regularly to stay informed of any updates.
11. Contact Us
For any questions about this Privacy Policy, or to request correction or deletion of your data, please contact our support team:
Our commitment: 33bt will process any privacy-related request within 30 business days.